When an accident happens you're inevitably stressed and tempers can get frayed so it's useful you know you have someone to call on for legal advice right from the scene. Our legal team works round the clock and a call to our 24/7 Accident Assistance line on 0800 037 1066 gets you the outline information you need to know on your legal position, what your rights are and what information you need to gather.

Once your case is notified to us our specialist motor accident solicitors can immediately set procedures in place to recover your losses and gain compensation for any damage or injury.

Our solicitors are not like your local family solicitor practice who might mainly undertake conveyancing work with some occasional motoring law cases done on the side. All our solicitors are motor accident specialists with vast experience of motoring law and have in-depth experience of all kinds of simple and complex motor accident claims involving all kinds of vehicles and severity of injury and damage. Their job is to recover your out-of-pocket expenses as soon as possible and to ensure that you get the right medical treatment if you are injured.

Procedure for non-fault "damage only" claims

1. Once your claim is reported, your Panel Solicitors will be in touch identifying their name, address, phone number and the claims reference number for your claim.
2. They will be looking for an admission of liability from the insurers of the other driver.
3. If liability is conceded, then as soon as your claim can be quantified (the repair account or policy excess is made available along with any hire account or other losses), the Panel Solicitors will send a schedule of your losses to the other driver and either a settlement cheque will be received or the Panel Solicitors may suggest Court proceedings to speed things along.
4. The process should not take more than about three months if there is no complicating factor.

Procedure for claims involving an injury

1. In addition to all the above, the Panel Solicitors will discuss with you obtaining any treatment such as physiotherapy to help you recover.
2. As the process of your claim will take longer in view of your injury, the Panel Solicitor will be attempting to obtain an interim payment (a payment on account) for your out-of-pocket expenses.
3. In most minor injury claims and usually after treatment has taken place, you will need to attend a local independent GP for a medico-legal examination.
4. Normally the GP’s report will be disclosed to you for approval before it is sent to the insurers of the driver responsible.
5. Once the insurers have seen the report they will normally make an offer of compensation for your injuries. Your Panel Solicitors will advise you if it is broadly speaking reasonable but may suggest that they attempt to negotiate a slight increase.
6. Where a complete recovery has taken place (with or without treatment), many injury claims can be settled within three to six months of the accident.
7. You should not however be tempted to settle an injury claim too soon if you have continuing symptoms.

Get a Lawcover policy